WCPOS FAQ
  • Introduction
  • Hardware
    • What credit card readers are compatible with WooCommerce POS?
    • What receipt printers are compatible with WooCommerce POS?
    • What barcode scanners are compatible with WooCommerce POS?
  • Display
    • Which browsers are compatible with WooCommerce POS?
    • How do I get taxes to show in the POS?
    • Why aren’t my product images showing?
    • Why aren’t my products showing?
    • How do I clear the local data?
  • Error Messages
    • Why am I getting a 404 Error – Page Not Found?
    • Why am I getting a Time Out error?
    • Why am I getting a SyntaxError?
    • Why am I getting a 500 Internal Server Error?
    • Why am I getting an IndexedDB Error?
    • Why am I getting an Exceeded Quota Error?
  • Integrations
    • Which payment gateways are compatible with WooCommerce POS?
  • Settings
    • Why aren't my settings saving?
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  1. Error Messages

Why am I getting a Time Out error?

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Last updated 4 years ago

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WooCommerce POS will give a timeout error if an order takes longer than 1 minute to complete.

Time Out Modal

This could be caused by:

  • Your internet connection, e.g.: slow connection, no connection

  • Your server, e.g.: high load, server down

  • Your gateway, e.g.: connection to gateway server, fatal PHP error

  • Your plugins, e.g.: connection to a third party service such as Xero

Please note that WooCommerce POS is just a frontend for the WC REST API. Once the order is sent to the server the POS plugin has little impact on the time it takes to complete.

The following plugins are known to cause problems with Time Out error:

For more information and some tips for troubleshooting, please see the .

Xero
WooCommerce PDF Invoices & Packing Slips
POS Performance doc