> For the complete documentation index, see [llms.txt](https://faq.wcpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.wcpos.com/error-messages/indexeddb-error.md).

# Why am I getting an IndexedDB Error?

Some browsers will disable access to IndexedDB when [Private Browsing](https://en.wikipedia.org/wiki/Privacy_mode) is enabled. This will result in an IndexedDB Error shown below.

![Example of indexedDB error due to Private Browsing](https://wcpos.com/wp-content/uploads/2016/07/indexedDB-error-e1469516372906.png)

![Another example of indexedDB error due to Private Browsing](https://wcpos.com/wp-content/uploads/2017/01/open-indexeddb-error.png)

## Adding WooCommerce POS to the home screen

Web pages that [added to the home screen](http://www.howtogeek.com/196087/how-to-add-websites-to-the-home-screen-on-any-smartphone-or-tablet/) will be automatically launched in privacy mode. Unfortunately this means that you cannot add WooCommerce POS to your iOS or Android home screen at this time.

## Other causes

Some browser may 'lock' IndexedDB access to one tab at a time. An IndexedDB error may occur if you attempt to operate WooCommerce POS in two tabs simultaneously.


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